Contactless payment is increasing to €50

May 07, 2020 by Lucie Casamitjana

On May 11, in accordance with the European Banking Authority’s recommendations, you will be able to pay for your purchases with contactless payment up to a limit of €50 with your Qonto card all over France. This is not a new standard, but its implementation has been accelerated in the context of COVID-19 in order to ensure that all preventive measures are observed.

From this date onwards, all banks and payment institutions will update their cards and payment terminals all over France. Other countries such as the United Kingdom and Germany have already put this in place.

In addition to being quick and easy, contactless payment has the advantage of respecting hygiene rules and preventive measures.

Stay right there, we’ll tell you everything there is to know about this new standard and how contactless payment works. 😉

How does contactless payment work?

It’s thanks to NFC (near field communication) that you no longer have to insert your card into the payment terminal to pay for your purchases.

This technology is based on the transmission of high-frequency, short-range radio waves. It enables payment information to be transferred securely over a short distance (from the card to the terminal). You simply have to hold your card within 2 or 3 centimeters of the payment terminal to pay.

Why choose contactless?

Most of you are already using it! This french article published in Les Echos newspaper explains that only 30% of payments of less than 30 euros are still made by entering a PIN. However, the current context is encouraging us to use it (even more than before) for any payment below 50 euros.

As you’ll be aware, a number of preventive measures against the COVID-19 pandemic have been introduced. This also involves changing our payment habits and, when possible, avoiding touching payment terminals which can be a real ‘hotbed for germs’.

Of course, if you don’t have any other choice than to pay with your PIN code, you just need to wash your hands with soap or hand sanitizer. If in doubt, we recommend you take a look at the preventive measures issued by the government.

Do you need to change bank card to enable it?

When the limit was most recently increased to 30 euros in 2017, some of you must have had to wait to renew your cards and benefit from it. Good news this time - you won’t need to be patient! You can keep your Qonto One, Plus or X card.

New secure limits

As you know, at Qonto our aim is to make our users’ everyday life easier, but never to the detriment of their security. This new flexibility has a few limits (for your benefit ❤️).

€50 maximum per payment

This limit is the maximum authorized by the European payment services directive (PSD2).

Does this amount seem low? The reason the amount is limited is to reduce the risk of fraud. Contactless payment does not enable banks and payment institutions to double-check that it is actually you.

Limited to €150 in consecutive payments

After a certain amount of money has been spent without entering your PIN code, we need to make sure that it is really you.

If the message ‘❌Payment rejected’ appears on the payment terminal and:

1- You card has been activated

2- You have enough money in your Qonto account

You may have reached the €150 limit on consecutive contactless payments. You need to make a payment by entering your PIN code to reset your €150 counter.

☝️ Do you have a Qonto account and your IBAN starts with the letters TRZO? Your account is still hosted on our former partner's platform. You will be able to use your card for your contactless payments up to a limit of 5 consecutive payments and a total amount of €150 for consecutive contactless spending.

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