The problem with SEPA direct debits is that you never know when they’re coming. This is actually the same for us: we are informed between 14 days and 1 day before it happens. In other words, there is no visibility.
For large companies, this is a minor detail. But for SMEs, this is make-or-break for your cash flow. For these businesses (and for you), having advance notice of an impending direct debit means being able to plan ahead.
For example, you can check that your account balance is sufficient. If a public institution is making the withdrawal, this notice will give you time to upload the direct debit mandate on your app (if you haven’t done so already).
So, here is what we propose: a few days before that fateful day, we will send you an email. The idea is to notify you that someone is about to charge your account a certain amount (and tell you what to do in this case). 🔮
Still not enough? Then we will give you — and your direct debit — a second chance.