We protect your professional account

At Qonto, we've developed a set of features to help you protect your account on a daily basis.

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What is phishing?

Phishing consists of stealing personal information such as passwords and card numbers through fake emails or fake login pages. Once account data's been accessed, scammers often reach out personally, coercing phishing victims to validate transactions.

Keep your eyes open, some fraudsters are capable of imitating Qonto emails or login pages to impersonate us.

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Curious about detecting phishing attacks?

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Security tips to protect you

Qonto makes it easy to manage your day-to-day finances and provides you with a range of features to protect your account and transactions.

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Personalize your PIN

Pick a PIN you won't forget. Want to change it? You can do so anytime through your Qonto app.

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Freeze your card in a flash

From your app, pause your card temporarily or permanently. Declare it lost, then request a replacement.

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Configure your cards

Need to withdraw, pay abroad, or go contactless? Activate and deactivate payment features in real-time.

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3D Secure (3DS2)

Buying something online? An SMS confirmation code is sent during payment to confirm it's really you.

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Strong customer authentication (SCA)

Making a payment or transfer? Your Qonto actions are safeguarded by both a password and an associated phone.

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Your expenses in real-time

Get instant notifications on your phone or email after every payment. See one you don't recognize? Contact us.

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Info you should never share

For your safety, never give out these details over the phone or email: password, SMS confirmation code, card numbers, or your card's token.

Our teams will never contact you to ask for any of this information.

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Encountered a phishing attack?

  1. Sign in to your account, then change your password and block your cards immediately.
  2. Having any trouble signing in? Contact us at phishing@qonto.com, our teams will help you secure your account. 
  3. Forward us the email that caused the attack to help us identify it.
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