Cookie Policy

This policy complements the privacy policy and is applicable to the qonto.com site (the "Sites” or the "Site”).

Qonto reserves the right to update this policy and will report any updates through its Site,
in particular by displaying a new updated banner.

Discover

We and our partners use cookies and “tag” web beacons to differentiate between you and other users when you use our website or applications.

A cookie contains several pieces of data, including the domain name of the server that deposited it, its name, a value that usually serves as an identifier and possibly an expiry date.

Cookies are used in particular to collect information related to your browsing activity and to provide you with personalised services based on the data collected.

There are two main categories of cookies:

• Cookies deposited by Qonto on your device. They are generally used by Qonto to identify a user and allow them to access their account and the various features of the site.

• Cookies deposited by a third-party service provider ("Third-party cookies”). These cookies may be used by the service provider to recognise your device when you visit other platforms. Third-party cookies are generally used for advertising or platform analysis purposes. The issuance and use of cookies by third parties on our site are subject to the privacy policies of these third parties.

What is the purpose of the cookies issued on this platform?


Only the issuer of a cookie is likely to read or modify the information contained in it.

Cookies that we issue on our platform

When you connect to our platform, we may, subject to your preferences, place various cookies on your device, allowing us to recognise your device's browser during the validity period of the cookie concerned.

You may at any time accept or reject the deposit of these cookies by visiting the Cookie Management page, the link to which is provided at the bottom of each page of the Site. You may indicate your overall preferences for the Site, either by purpose or by third-party service provider.

You also have other options for disabling cookies, which are listed below in "How do I disable Cookies?"

Technical cookies

Qonto uses cookies that are strictly necessary for the operation of the Site, the provision of services requested by the web user, the protection of the Site against cyber attacks, and the retention of your consent to the depositing of cookies.

These cookies are essential for browsing the Site. Deleting them may cause difficulties or make it impossible to browse the Site.

• ember_simple_auth-session: To store login information to our app.qonto.com app (session)

•_qonto-s-id: To save transmitted variables and identifiers to the visited URL (1 month)

•_qonto-cookie-banner: Allows your consent to the deposit of cookies to be recorded and tracked. (13 months)

•_qonto-referral code: Allows Qonto to collect and store an affiliate identifier (6 months)

•_qonto-locale: Detection and recording of the user's language (28 days)

•_qonto-homepage_session: Stores app and site sign in details (session)

•qonto_session : Signifies the authenticated cookie recognized by our backend services.

•deviceId : Identifies the details of the device in order to track, log and debug our users.

•_qonto-locale : Carries over the user’s selected language from the qonto.com website

• ignoreOutdatedBrowser : Saves the user’s choice so as to not display the outdated browser page.

• faSID records the ID related to the transaction number of financeAds

Internal audience measurement cookies

Qonto uses cookies to collect statistical data, volumes of visitor traffic and the use of the various components that make up our platform (sections and content visited, path), enabling us to improve the value and usability of our services.

The deposit of these cookies is not subject to the prior consent of the user, in accordance with the CNIL guidelines of 17 September 2020.

You can view the list of these cookies from third-party service providers and manage their deposit on your browser by clicking on Cookie management.

Audience measurement cookies

Qonto and its Partners use cookies to collect statistics, volumes of visitor traffic and the use of the various elements making up our platform (sections and content visited, path), enabling us to improve the value and usability of our services.

You can view the list of these cookies from third-party service providers and manage their deposit on your browser by clicking on Cookie management.

Customisation cookies

Qonto and its Partners use cookies to enhance your experience throughout your visit to the site and to customise its content.

You can view the list of these cookies from third-party service providers and manage their deposit on your browser by clicking on Cookie management.

Advertising cookies

Qonto and its Partners use cookies to provide web users with personalised ads.

You can view the list of these cookies from third-party service providers and manage their deposit on your browser by clicking on Cookie management. This choice has no impact on the number of ads you will see on the Internet.

Your cookie preferences

You have several options for managing cookies. Any settings you change could affect your Internet browsing and your conditions of access to certain services requiring the use of cookies.

At any time, you can choose to indicate and change your cookie preferences, as described below.

The choices available to you through your browser


You can configure your browser software in such a way that cookies are stored on your device or, on the contrary, that they are rejected, either systematically or according to their issuer. You can also configure your browser software in such a way that acceptance or rejection of cookies is offered to you on an ad hoc basis, before a cookie is likely to be stored on your device.

Our cookie management module


You can use our cookie management module, the link to which is provided at the bottom of each page of the Site. This module allows you to indicate your preferences either as a whole for the Site or service by service.

How do you exercise your choices, depending on the browser you are using?


You can also configure your browser software in such a way that cookies are rejected, either systematically or according to their issuer. The configuration of each browser is different.

Here are a few examples

• Firefox: Menu / Options / Privacy tab/ Enhanced tracking protection → select the Custom checkbox and then the Cookies checkbox → select from the “All cookies” or “All third-party cookies” drop-down menu

• Chrome: Menu / Settings / Show advanced settings / Privacy & Security / Site settings/ Cookies → Disable button: Allow sites to store/read cookie data

• Safari for macOS: Safari / Preferences / Tab: Privacy → check the box: Block all cookies

• Safari for iOS: Settings / Safari Menu - > check the box: Block all cookies

• Internet Explorer: Menu / Internet Options/ Tab: Privacy → click Advanced / Advanced privacy settings → check the box: Ignore automatic cookie management

Finally, you can manage the use and exploitation of advertising cookies by visiting the "Your Online Choices" management platform published by Interactive Advertising Bureau Europe (IAB) and following the instructions given.

Refusal of cookies


If you refuse to store cookies on your device or delete those stored on it, you will no longer be able to benefit from a number of features that are nevertheless required to browse certain areas of our platform. This would be the case if you attempted to access our content or services that require you to be identified. This would also be the case if we - or our service providers - were unable  to recognise, for technical compatibility purposes, the type of browser used by your device, its language and display settings or the country from which your device appears to be connected to the Internet.

Where applicable, we accept no responsibility for the consequences of the impaired operation of our services resulting from our inability to store or view the cookies required for their operation and which you have rejected or deleted.

Contact


If you have any questions about the processing of your personal data or if you have any comments, requests or complaints about their confidentiality, you can contact our Data Protection Officer:

• By post to the following address: OLINDA SAS – Délégué à la Protection des Données, 18 Rue de Navarin, 75009 Paris, France

• By email to: dpo@qonto.com