Qonto raises €486M. Here’s what’s in it for you.
January 11, 2022
Qonto has announced today it has raised €486 million in its Series D round of fundraising, a new record for a French fintech company.
Investing in our product
Finding new ways of saving you time and energy has always been something of an obsession at Qonto. We want to provide you with a complete finance solution that will let you focus on achieving and succeeding. That’s why we’ll use this investment to continue to develop the new features that will make you love our product even more.
Investing in customer service
We’re very proud of our level of customer service and the numbers support us in this: our Net Promoter Score (NPS), a key index in customer satisfaction, currently stands at +71. Compare this to the banking sector in general, where the NPS score is actually negative. Even a quick check on TrustPilot will tell you that Qonto’s customers are far more satisfied with the service they receive than customers of traditional banks.
Investing in top talent
To provide a growing number of customers with the best finance solution and most responsive customer service on the market, we are going to need more hands with which to do so. We will need not just to hire more staff, but also to make sure we attract the best talent. We have already doubled our workforce over the last two years: now around 500 Qontoers strong, we will quadruple this to 2,000 by 2025.
Will Qonto launch in new markets?
Qonto has been present in Italy and Spain since 2019 and in Germany since 2020. Over the past two years, we’ve quadrupled our revenue outside of France. Last year, we opened local offices in Milan, Barcelona and Berlin to allow us to tailor our offer to the needs of each market and forge closer partnerships on the ground.
Just like you, our customers, Qonto is ambitious. We know that the only way we can achieve more is by helping you to achieve more first.
Thanks to this investment, we - us, Qonto, and you, our customers - now have an amazing opportunity that can galvanize us all over the years to come.
We can’t wait to get started!
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