The "Point of Sale" (POS) is where your business either wins or loses customers. It's the critical moment when a browsing customer becomes a paying customer - or walks away frustrated.
Modern POS systems have evolved far beyond simple cash registers. Today's POS encompasses every touchpoint where customers make purchasing decisions and complete transactions: store counters, self-checkout stations, mobile payment apps, and online shopping carts. Whether you're running a physical store, an e-commerce business, or both, your POS system directly impacts sales, customer satisfaction, and operational efficiency.
For business owners, understanding POS systems means optimizing the entire customer experience, with the added bonus of streamlining your financial operations. The right POS setup can boost sales through strategic marketing, provide valuable customer insights, and integrate seamlessly with your business banking and accounting processes.
This guide explains everything you need to know about modern POS systems: how they work, what options are available, and how to choose the right solution for your business.