Qonto AI Adoption Index

The Qonto AI Adoption Index indicates the share of freelancers and SMEs that subscribe to at least one major AI tool used in business operations. The analysis is based on aggregated and anonymized statistical information from more than 750,000 Qonto business customers across France, Germany, Italy and Spain.
This index should not be interpreted as reflective of the European market as a whole. It represents signals observed within Qonto's customer base and product ecosystem.

Published figures are aggregated, with anonymization, minimum-threshold, and suppression rules applied to prevent the identification of individual customers or the inference of confidential business patterns.
Industry sectors are aligned with NACE standards and grouped into broader sector categories for reporting purposes: Health, Education & Personal Services; Investment & Institutional Structures; Industry, Logistics & Trade; Commercial & Retail Activities; and Professional & Digital Services. Company size is determined using internal data. Country-level breakdowns reflect the business’ registered country.

For the purposes of the Index, a business is classified as an “AI adopter” when it is identified as having an active subscription to at least one of the following AI tools or providers: Claude by Anthropic, ChatGPT by OpenAI or Le Chat by Mistral AI. For the purposes of the Index, one business is counted as one AI subscriber if it subscribes to at least one of these tools, regardless of whether it subscribes to multiple providers.